Frequently Asked Questions

Everything you need to know about shopping at Petal & Pup.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the United States. We also offer express shipping options at checkout for those who need their outfits sooner.

What is your return policy?

We accept returns within 30 days of delivery for a store credit. Items must be in original condition with tags attached and show no signs of wear or makeup marks.

How do I know what size to order?

Each product page features a specific size guide and fit notes. Since we curate various brands, we recommend checking the 'Size & Fit' tab to find your perfect match.

Do you offer international shipping?

Yes, we ship to many countries worldwide! International shipping costs and delivery timeframes are calculated at checkout based on your specific location.

Can I change or cancel my order after it's placed?

Our warehouse processes orders quickly to ensure fast delivery. Once an order is placed, we are usually unable to make changes, but please contact our support team immediately to see if we can assist.

What payment methods do you accept?

We accept all major credit cards, PayPal, and flexible payment options like Afterpay and Klarna, allowing you to shop now and pay later.